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Module 02 · Working With AI
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Module 02 · Stage 1 of 9

The skill that
changes everything

Most people type into AI the way they'd type into Google. The gap between a vague prompt and a well-crafted one isn't about typing more — it's a completely different skill. Over the next 25 minutes, you'll build that skill and walk away with three reusable prompts you constructed yourself.

The problem this solves

If you haven't yet seen the quality difference between a vague and a structured prompt, every AI output feels equally mediocre. That's why most people dismiss AI after a few tries — they've never seen what it can actually do when directed well. This module closes that gap.

9
Stages
~25
Minutes
3
Prompts you'll build

By the end, you will

  • 01Frame prompting as delegation — a professional communication skill
  • 02Apply the CICF framework (Context, Instruction, Constraints, Format)
  • 03Build structured prompts from scratch using the live Prompt Builder
  • 04Recognise and use six core business prompt patterns
  • 05Iterate on outputs instead of accepting first drafts
Concept 01

Prompting is
delegating

If you've ever briefed a junior team member, scoped a freelancer, or written a handover note, you already have the foundational skill. AI doesn't need a new language — it needs a professional brief.

Delegating to a new team member

You'd never say...

You wouldn't walk up to a new hire and say "handle the client thing." You'd explain who the client is, what context matters, what outcome you want, what format it should take, and what tone to use.

"Just handle the client thing."
Prompting AI (the same thing)

But we do say...

With AI, we somehow default to one-line requests and then feel disappointed when the output is generic. The model has no context you haven't given it. It can't read your mind. It can only work with what's in the prompt.

"Write me an email about the project update."
↓ The shift ↓
Reframe this right now

Every time you start a prompt, imagine you're briefing a brilliant, fast, utterly context-blind assistant. They can do almost anything — but only if you tell them what "good" looks like. That's the mental shift this entire module is built on.

Concept 02 · The Framework

Four parts.
Every good prompt.

The CICF framework. Hover or tap each card to see a real-world example. You'll use this framework in the Prompt Builder two stages from now.

C
Context
Who you are. What you're working on. What matters here.
Example

"I'm the operations manager at a 40-person logistics company. We're reviewing our warehouse layout for peak season..."

I
Instruction
The specific task. Use action verbs. Be direct.
Example

"...draft a memo to the warehouse team explaining the three changes we're making and why."

C
Constraints
Tone, length, audience, what to avoid.
Example

"Keep it under 200 words. Warm but clear. Don't mention budget or staffing impact — that's a separate conversation."

F
Format
How the output should be structured.
Example

"Structure: 2-sentence opening, then the 3 changes as a numbered list, then a one-line close with next step."

Not rigid — layered

CICF isn't a form to fill out. It's a mental checklist. Sometimes you'll combine them in one sentence. Sometimes a simple task only needs I and F. But when a prompt isn't working, it's almost always because one of these four is missing or thin. Check CICF before you blame the AI.

The Quality Jump

The same task.
Two prompts.

Four real business tasks. For each one, see what a typical vague prompt gets you vs. a CICF-structured version. Tap the tabs to switch between tasks.

✗ Vague prompt
Typical output
✓ CICF structured
Typical output
Notice the pattern

The vague prompts are short and fast. The structured ones take 30 seconds longer to write. But the output from the structured version needs 5 minutes of editing, not 25. The time investment flips — more upfront, far less downstream. Structured prompting saves time; it doesn't cost it.

Practical Exercise · The Big One

Build a prompt
from its parts

Pick a scenario below, then fill in the four CICF fields. Watch the assembled prompt build in the preview panel on the right. When you're happy, save it — you'll need three saved prompts to complete the module.

C Context
who you are + situation
I Instruction
the specific task
C Constraints
tone, length, boundaries
F Format
structure of the output
ASSEMBLED PROMPT
Fill in the fields to see your prompt assemble here...
Six Patterns You'll Use Weekly

The prompt
pattern library

Most business AI work falls into six repeatable shapes. Learn these and you have a template for 90% of the prompts you'll ever write. Click each to see the pattern and when to use it.

01
Summarise
02
Analyse
03
Draft
04
Brainstorm
05
Compare
06
Extract
The Second Skill

Don't accept
the first draft

Even a perfect prompt rarely produces the final output first try. The real skill sits in the follow-up. Click through the stages below to see one task evolve through four iterations.

The shift in mindset

Most people treat AI like a vending machine — prompt in, answer out. The professionals getting real value treat it like a conversation with a fast, capable collaborator. Your first output is a starting point, not a deliverable. Refinement is where the quality lives.

Capstone Exercise

The Three-Prompt
Challenge

How this works

One task. Three prompts. Real progression.

Think of a real task from your work this week — something you'd normally write from scratch. An email, a summary, a brief, a draft. Write three progressively better prompts for it. You'll feel the quality jump as you move through the stages.

01
The instinctive prompt
Not started
Write the prompt you'd normally type — the quick, vague, one-line version. Don't overthink it. This is your baseline.
02
The CICF version
Not started
Rewrite Prompt 1 using the full CICF framework. Context who you are, Instruction what you want, Constraints the boundaries, Format how it should look.
03
The refinement follow-up
Not started
Imagine you've run Prompt 2 and got a decent output. Write the follow-up prompt that would push it from "decent" to "exactly right" — a refinement, not a restart.
Module Wrap · Stage 9 of 9

Lock in
the habit

The core takeaway
The quality of AI output is directly proportional to the quality of your input. This is a learnable, practicable skill — not a talent.

Which prompt will you use first?

You just built three prompts that could save you real time. Pick the one you're most likely to use this week and commit to it — which one, on what task, and when will you try it? Saving automatically.

0 characters ✓ Saved

Module 02 complete

You've gone from understanding what AI is to actively directing it. Next module, you'll learn the other half of this skill — how to evaluate what AI gives you and catch the confident-but-wrong outputs before they ship.

✓ Progress saved